Case StudY

Using Talent Intelligence to Power Financial Services Consulting Expansion in Southeast Asia and the Middle East

January 10, 2024
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Financial Services

Client Context

Financial services consulting firms are increasingly targeting Southeast Asia and the Middle East for growth, driven by large-scale transformation programs, infrastructure investment, and long-term national development initiatives. These markets offer significant opportunities across digital transformation, regulatory reform, energy transition, and healthcare modernisation.

However, expanding successfully in these regions requires more than setting up an office. Firms need local credibility and in-market expertise, while navigating complex cultural, language, and operational differences. Securing the right talent—professionals who combine technical skill with regional insight—is critical. Without it, firms risk slower hiring, misaligned client expectations, and operational inefficiencies, especially if relying too heavily on expatriates or remote leadership.

Client Challenge

Our client, a global strategy consulting firm, was expanding operations in the GCC and Southeast Asia, specifically within Financial Services. Rather than pursuing rapid hiring, they sought a strategic, insight-led approach to build credible local teams capable of meeting client needs on the ground.

The key questions included:
  • Where is the talent available, and what is the depth of experience locally?
  • How are competitors structured, and what are they offering to attract top talent?
  • How can hiring strategies be tailored to cultural and market nuances?

Our Approach

KRS partnered with the client to deliver a structured talent intelligence-led expansion strategy:

  • Talent Pool Mapping: Analysed key market players, market size, and candidate mobility across Southeast Asia and the Middle East to identify priority talent pools.
  • Competitor Intelligence: Conducted in-depth benchmarking of five direct competitors, including compensation bands, talent pools, and value propositions.
  • Localised Hiring Strategy: Developed a region-specific recruitment roadmap aligned with business priorities. Co-created a compelling talent value proposition tailored to cultural and market nuances and collaborated with local leaders to customise hiring narratives.

Outcome

Within eight months, we supported the successful hiring of 13 professionals across Associate to Partner levels in Southeast Asia and the Middle East. This enabled the client to:

  • Establish a credible local presence
  • Strengthen client engagement
  • Accelerate broader global expansion strategy

By grounding recruitment in real-time insights into local talent markets and competitor dynamics, the client turned geographic expansion into a strategic advantage rather than an execution risk.

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